Recently at a forum of some leading professionals, I had the
privilege of engaging some of the thought leaders and opinion leaders in the Nigerian
ICT sector. Unfortunately, the discuss stemmed around the poor efforts of
government in tackling the economy. This is very common among Nigerian professionals
who are quick to blame the external environment when it comes growth and
improvement even in sectors where the government is not a key driver.
In my remarks, I opined that the onus for drive as much as
having the government playing a crucial role, also depended on the capacity of
players in the sector. As it always is, the economy is never in a constant
state, as much as every system is always in a state of constant flux. This means
that the ever changing circumstance of systems means that players ought to be in
a state where they are constantly able to keep up with the pace and the degree
of change in those systems.
However, there are timeless principles that ensure that
despite the degree of change, output and performance can be kept on a standard
level.
I intend to share 4 of some key principles that are crucial
to ensuring that output and performance are kept constant.
1.
Consistency.
Consistency is one key ingredient in enhancing performance.
A consistent approach ensures that output can be predicted, measured and
controlled. An absence of a consistent activity, such as record keeping, will eliminate
the possibility of being able to measure and determine areas for improvement.
2.
Repetition
In a society that frowns at boredom, and gets easily
dissatisfied with repetition, repetition is a crucial factor in gaining
mastery. A lot of times, corporations are quick to adopt a new approach but do
not stay on that approach long enough, or do not maintain that activity for a
given duration, this prevents them from gaining mastery and are quick to blame
some of the new systems without recognizing that mastery is gained with time.
3.
Standardization.
A standardized approach ensures uniformity and improves communication.
A poor approach to standardization will result in confusion, misunderstanding
and misinterpretation. Corporations that are aware of the importance of key
roles that activities such as communication, performance monitoring,
enumeration and actively work to ensure uniformity and conformity to acceptable
operating standards are better positioned to see results.
4.
Values.
Values are important to corporations. Leading organizations
that remain true to values can withstand external disruptions and can stand the
test of time. Corporations that are quick to change core values with the stems
of time may become overwhelmed and even loose their fundamental existence. This
can be seen in the survival even in very disruptive environments, cultures and
remain true and consistent to their values.. cultures that can be termed
traditional. One wonders how such cultures for example are able to survivie and
remain in the face of change and constant flux. This is nothing more than
staying and remain true to identified values. It is also of note, values are
determined by individuals, cultures and corporations based on what they see
fit. There are no right or wrong values. These are just values.
*** A note to Nigeria public Adminsitrators on building
institutions. Institutions are built not by concrete and mortar, or brick,
institutions are built by holding and staying true to those crucial never
breaking, unchanging values.. What makes the NPF for example, what she is, not
just her massive Louis Edet house, but its commitment its core values
regardless of where the Louis Edet house situates. What will make the Nigeria state
rise will be its consistency, faithful service, loyalty of its people, and
commitment to work hard despite circumstances and situations.
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